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Holland America Line’s first Signature-class ship, Eurodam has recently received many exciting updates. Guests cruising on this graceful ship can enjoy the full Music Walk™ experience, including Lincoln Center Stage, B.B. King’s Blues Club and Billboard Onboard. Explore onboard at BBC Earth Experiences. Enjoy regional cooking demonstrations and food and wine tastings with Port to Table programming.
We really had a blast on our first HAL cruise. The staff was amazing and fun to be around. We have cruised Royal Caribbean 10 times so there were a lot of differences. Eurodam was a smaller ship around Seranade size. The entertainment other than the Rolling Stone Lounge and Steve Moris an entertainer/comedian were lacking. If you find Steve Moris on any ship or a land based show go see him. You can thank me later. (my sides still hurt from laughing). The food on Eurodam was excellent. The Pinnacle Grill was as good as any steak house at sea or on land. Canelleto was very good with fresh made pasta. Now for a couple of negatives. Excursions were not well organized and we didn't do either we had planned. Belize was a city tour and rum tasting that we were on a bus for over an hour and a half and never went anywhere. Cozumel we never found the starting point. Oh well. The bars on board closed down at midnight. I certainly am not an everyday late night participant but it would have been nice especially for sea days to stay open until at least 2am. Also why change the ship's time every other day??? Royal tells you the time at the start of the cruise and you need to use it. Much easier. So not a lot of complaints and I guess it will not stop us from going on HAL again as we are going in September to Alaska on Eurodam. Overall 4 1/2 stars.
First the first time cruise I didn't know what to expect but was amazed at the way everyone was so nice and the cleanliness of such a large ship, the food was always delicious and plenty of it wherever you ate the dinning room or the Lido deck, the cooks always seem to go beyond to make sure of your preference, the waiters and helpers always tending to the drinks and clearing for the next course of food, the steward always making sure your room was clean and anything you need was there for you, all in all it was quite the experience for the first time, and there were so many others that made the cruise so much more... thank you to all of the crew that made this cruise so memorable and I'm already thinking of doing another cruise in 2027 back to Alaska with a couple different stops along the way.
We've sailed on seven different cruise lines over 30+ years and 20+ cruises; but hadn't sailed on HAL for about 20 year. We were prepared for things to have changed - for better or worse. We were delighted to find that most of the things that are most important to US had improved. We always sail inside cabins (now requiring a midship cabin) with the alcohol package. At embarkation, we learned that we had been upgraded to a midship window cabin, which was a nice surprise. Embarkation was a breeze, by far the quickest, most pleasant embarkation we've EVER experienced. The cabin was pleasant, though quite rundown with scratches in the furniture and a chair at the desk that, when you sat in it, sank like you weighed 400 pounds. The mattress was very hard, which is fine for us, but would make some people unhappy. First bit of bad news: Our cabin steward came, introduced himself, and was never heard from again in all ten days of our cruise. The request I made for a bar of soap (the liquid stuff in the shower smells AWFUL and made me sneeze) and an extra box of tissues was forgotten, I guess. Neither showed up (and no, I didn't request them again). The ship was full, but felt surprisingly uncrowded. The bar service was painfully slow in most areas, especially on the deck. We got our own drinks more than we were served. However, the main dining room and the specialty restaurants had excellent service. The Lido service was pretty bad in the first few days of the cruise with many dirty dishes left on tables for far too long, and no cutlery in sight. The Lido issues improved after a couple of days, and the food was quite good and very varied. We were disappointed that the delightfully friendly, smiling staff whom we remembered so fondly from our prior cruises were rarely around anymore. The ship was clearly understaffed, limiting the time staff could stop, chat, smile, and be friendly. The food was an incredible surprise - outstanding in every way. I think I can declare myself a foodie and often be critical in a restaurant. On this cruise, it was impossible to find any food that wasn't excellent. Beautifully presented, seasoned well, prepared to order (how they can do rare steak in the main dining room is an amazing feat of excellence). Many choices in the main dining room and Lido buffet. The worst item we had was the burgers we ordered at The Dive-In. The hamburger meat had been ground so fine it was like cardboard. There was one HUGE complaint: the smoke smell that comes out of the casino - and the stale smoke smell that will never leave the ship. We were very, very disappointed that our single visit to Billboard and BB Kings lasted just a few minutes, then we were out the door. For that reason, we would never sail on the Eurodam again, and I will be careful to research this problem in all our future cruises. We did not have a/c for one entire day because of planned maintenance. The ENTIRE ship had no water for about 6 hours because of planned maintenance. That wasnt' a problem for us - we had an excursion. But I wondered how those without excursions or too disabled to leave the ship easily were affected. Literally, there was no water, even for the toilets (and the public toilets were closed for that day). After 20+ cruises, we rarely take ship excursions anymore, we had 2 excursions included in our HIA package. We used one in Belize for a bus ride introduction to Belize City. The stop at the rum factory was actually better than anticipated; the rest of the tour was dismal (including starting nearly one hour late and a bus breakdown). Our other excursion was Passion Island. This was an unexpected pleasure! Food was good, drinks included and served quickly, attentive staff, and a very, very well-organized adventure. The island was impeccably clean. Overall, we would take Holland America again, but would reduce our expectations a little.
We really had a blast on our first HAL cruise. The staff was amazing and fun to be around. We have cruised Royal Caribbean 10 times so there were a lot of differences. Eurodam was a smaller ship around Seranade size. The entertainment other than the Rolling Stone Lounge and Steve Moris an entertainer/comedian were lacking. If you find Steve Moris on any ship or a land based show go see him. You can thank me later. (my sides still hurt from laughing). The food on Eurodam was excellent. The Pinnacle Grill was as good as any steak house at sea or on land. Canelleto was very good with fresh made pasta. Now for a couple of negatives. Excursions were not well organized and we didn't do either we had planned. Belize was a city tour and rum tasting that we were on a bus for over an hour and a half and never went anywhere. Cozumel we never found the starting point. Oh well. The bars on board closed down at midnight. I certainly am not an everyday late night participant but it would have been nice especially for sea days to stay open until at least 2am. Also why change the ship's time every other day??? Royal tells you the time at the start of the cruise and you need to use it. Much easier. So not a lot of complaints and I guess it will not stop us from going on HAL again as we are going in September to Alaska on Eurodam. Overall 4 1/2 stars.
First the first time cruise I didn't know what to expect but was amazed at the way everyone was so nice and the cleanliness of such a large ship, the food was always delicious and plenty of it wherever you ate the dinning room or the Lido deck, the cooks always seem to go beyond to make sure of your preference, the waiters and helpers always tending to the drinks and clearing for the next course of food, the steward always making sure your room was clean and anything you need was there for you, all in all it was quite the experience for the first time, and there were so many others that made the cruise so much more... thank you to all of the crew that made this cruise so memorable and I'm already thinking of doing another cruise in 2027 back to Alaska with a couple different stops along the way.
With refined amenities and Holland America Line signature Mariner’s Dream bed gracing each elegant stateroom, the ship offers six grades of staterooms. Most are ocean-facing, many featuring teak-lined verandas for dining alfresco or private sunbathing.
Holland America Line invites you to dine "As You Wish". To savour Italian cuisine one night and a perfectly grilled porterhouse steak the next. To take your place in the Dining Room at a specific seating time or be spontaneous, following your desires. Onboard, there are restaurants to suit every mood, along with the flexibility to choose the dining style you prefer.
Boasting an expansive range of enrichment facilities and opportunity, Holland America Line's ships are bound to offer something you'll want to know more about. Why not have a go at the Digital Workshop powered by Windows and learn how to enhance your holiday picture or how to easily share them.
Every day aboard a Holland America cruise ship brings a wealth of cruise activities and indulgences, along with the freedom to partake in as many — or as few — as you please. It's an opportunity to try something new that surprises you, every day. Dabble, discover, daydream — do everything, or do nothing at all.
Whether you want to workout in the Fitness Centre, learn yoga, pamper yourself with a massage and spa treatment, or enjoy a game of basketball, there's a perfect onboard activity for everyone.
Holland America Line's youth activities program, Kids Club, offers an array of entertaining events for kids and teens ages 3-17, supervised by a full-time, professionally trained staff. They'll have an opportunity to join other kids their age for arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties.
Note: Kids Club is not offered on cruises of 25-days or longer, including all Legendary and Grand Voyages. We will offer a selection of children’s activities throughout these longer voyages for any children who may be onboard.
Safety Comes First
Safety is our primary concern and strict policies are in place for effective supervision. Adult guests are not permitted to remain in Kids Club unless attending to a special-needs child.
Please note: During voyages with a high number of families onboard, we will make all efforts to accommodate interested parties. However, participation in our program cannot be guaranteed. Hours of operation may change to better serve our guests.
