0208 248 2355
Questions about your booking? Contact Us
Login
This sparkling cruise ship is the perfect choice for year-round cruises in style. Sail to the The Caribbean, Bermuda, or Bahamas from New York and Boston and toss your timetable to the breeze. Or stroll along postcard-perfect scenery in the Mediterranean. With tonnes of dining choices and no set dining times, Norwegian Gem has it all. Chill out by the pool, get lucky in the casino, unwind at the spa, and make the kids happy with spaces built with them in mind. Accommodations range from the luxurious multi-room or romantic suites to spacious and affordable staterooms.
wow , what a great ship , classy we booked last minute , we never book that high , but no noise problems , no rocking right out side the elevator, Wren/ Ren our cabin steward was fantastic . Room , needed a little help Fridge did not work light switch by the bed did not work balcony had old paint on it shower held water , did not drain fast , but a big shower not a round shower , long shower, my husbdan is 6 ft 200 lbs But overall the cabin was fine , we ordered extra blankets and pillow as the air vent is over the bed a giant square , you can of course tunn up the air to make it warmer, but then it gets stuffy. When docked in Nassau , we were on the Ocean Side which was vey nice seeing all the yatchts go by and see Atlantis in the back ground . We ate dinner evey nigh in the Magenta d-room with Heidi she and all were excellent our first time eating in the D-room in a long time as we normally do the have it all package . The food was very good and the mangers stop and ask if eveything is ok. we loved the seating area down past the whisky bar the cocktail server , I think his name is Kaleik , new us by name and had our drinks when we sat down. The great outdoor cafe was nice outside buffet Great bar for Sunsets , it is very busy the day your board Nice lounges The ship did not feel like a sold out ship My husband and I were on rented scooters and we had no problems getting around . We did the outside to get from point a to point b WE even got to go the out island with our scooters , you have to take the tender with an elevator . They had very nice shows on board . Disembarkation was very easy with our scooters , we just got up early had breakfast and got off. Plenty of chairs by the pool adult pool and kids pool all on the same deck . he fit in the shower not problem .
We recently sailed on the Norwegian Gem and was pleasantly surprised! Prior to sailing, I read a few reviews that were concerning. However, we didn't experience anything negative, and had a blast! Every staff member was friendly and smiling with a positive attitude. I will share our experience by category: Embarkation: smooth process, the terminal was not crowded and we were checked-in and onboard within 30-min of arrival. Ship: older, mid-size ship with lots of wood throughout, but it has been updated and every deck was spotless. Cabin: our interior cabin was small, but enough space for 2. Bathroom was tight with odd placement of the toilet. Dining: We enjoyed the buffet and 24-hour O'Sheehan's. Plenty of good food options. Entertainment: My favorite show was Get Down Tonight. Also enjoyed the Piano Bar and Karaoke. This was our first sailing with Norwegian Cruise Line, but certainly won't be the last!
First time in The Haven on Norwegian Cruise Line, although I am a Platinum Lattitudes member. Being in the Haven made all the difference for the little "glitches" that happened along the way. Cannot say enough about the priority treatment at embarkation and dis-embarkation. We by-passed all the lines and were treated to a private luncheon on board as we waited for our room to be ready, then escorted to our room when we finished our luncheon. We were greeted by our butler and concierge, who made us aware of their roles. The phone they supplied for contacting them was a big plus. Fast forward to our first glitch: my grandson traveling with us was missing $300 from his wallet he left in the Haven Pool courtyard as he got a shower. We called our butler and he was on it immediately., and kept us updated as to where the investigation was. That was the first evening, Friday Aug. 1. On Saturday Aug. 2 early afternoon my grandson found the money in a hidden part of his wallet(at the end of the cruise my grandson personally apologized and gave both our butler and concierge an extra $50 tip for the trouble he caused) We got our excursion tickets Friday evening but did not look them over closely(I will ALWAYS check them from now on). The tour operator had changed the time from noon to 8:30am, didn't notice it until 8 am which was too late to make the excursion which we would never have booked that early. The Shore Excursion Desk was not manned until 5:30pm so we had to wait to bring this to their attention(Big Red Flag for me: the desk should be manned by at least one person every day, 7am to 10pm)although they were reluctant to refund our tickets I was able to transfer the cost of an Airboat ride in Miami to take it's place. I had ordered the international cheese tray and was surprised it didn't show up the first night, but our butler wanted to speak to us first before bringing it so it wouldn't spoil. We attended 2 shows: we knew there was supposed to be reserved seats for Haven members but couldn't "find" them the first night. Our butler showed us where they were for the second show, but I wasn't impressed as they did not have beverage service for us and the seats weren't anything specials. Many times we received preferential treatment because our ship's card said "The Haven" on it: beverage service was exemplary. We went to main dining Saturday night, we were told 15 minute wait until Hostess saw our card and seated us immediately. Sunday was our 40th Wedding Anniversary: the room decoration package I ordered showed up at the perfect time, just after we finished dinner and the show and it was fabulous. I wish I could put pictures on here to show how happy we were. At disembarkation they took us down in a group, locking the elevator for just us which, if you've ever cruised getting the elevator down to the proper floor can take an extra 15 minutes, especially as elevators are too full. We returned home August 4th and I have already booked a Haven Suite for a 7 day cruise Mar.8-15 that hits all my favorite islands with San Juan Puerto Rico as the port. It is on the Epic, which we cruised on in 2024. I would not go on the smaller ship Haven again, Jewel class. The special Haven areas are much smaller on these ships and the jewel class ships are missing some of the amenities on the larger class ships, like the Epic. If all goes well I hope to cruise on the Encore longer cruises, loved going through the Panama Canal area and Central America on past cruises. Our first cruise was our honeymoon to Alaska on Paquet (Cunard line) aboard the Sun Viking: lost count at around 40 cruises since,(Carnival, Big Red Boat(Disney), Royal Carribean, Celebrity and NCL.) The only specialty restaurant we used was Teppanyaki: it was disappointing as it no longer has filet and lobster, I won't go to it again although our chef was fantastic from an entertainment viewpoint. I did order filet and lobster from Le "Bistro while using main dining room that was well worth 20$ extra. All in all, I will have a hard time not choosing the Haven for future cruises..it was well worth it.
wow , what a great ship , classy we booked last minute , we never book that high , but no noise problems , no rocking right out side the elevator, Wren/ Ren our cabin steward was fantastic . Room , needed a little help Fridge did not work light switch by the bed did not work balcony had old paint on it shower held water , did not drain fast , but a big shower not a round shower , long shower, my husbdan is 6 ft 200 lbs But overall the cabin was fine , we ordered extra blankets and pillow as the air vent is over the bed a giant square , you can of course tunn up the air to make it warmer, but then it gets stuffy. When docked in Nassau , we were on the Ocean Side which was vey nice seeing all the yatchts go by and see Atlantis in the back ground . We ate dinner evey nigh in the Magenta d-room with Heidi she and all were excellent our first time eating in the D-room in a long time as we normally do the have it all package . The food was very good and the mangers stop and ask if eveything is ok. we loved the seating area down past the whisky bar the cocktail server , I think his name is Kaleik , new us by name and had our drinks when we sat down. The great outdoor cafe was nice outside buffet Great bar for Sunsets , it is very busy the day your board Nice lounges The ship did not feel like a sold out ship My husband and I were on rented scooters and we had no problems getting around . We did the outside to get from point a to point b WE even got to go the out island with our scooters , you have to take the tender with an elevator . They had very nice shows on board . Disembarkation was very easy with our scooters , we just got up early had breakfast and got off. Plenty of chairs by the pool adult pool and kids pool all on the same deck . he fit in the shower not problem .
We recently sailed on the Norwegian Gem and was pleasantly surprised! Prior to sailing, I read a few reviews that were concerning. However, we didn't experience anything negative, and had a blast! Every staff member was friendly and smiling with a positive attitude. I will share our experience by category: Embarkation: smooth process, the terminal was not crowded and we were checked-in and onboard within 30-min of arrival. Ship: older, mid-size ship with lots of wood throughout, but it has been updated and every deck was spotless. Cabin: our interior cabin was small, but enough space for 2. Bathroom was tight with odd placement of the toilet. Dining: We enjoyed the buffet and 24-hour O'Sheehan's. Plenty of good food options. Entertainment: My favorite show was Get Down Tonight. Also enjoyed the Piano Bar and Karaoke. This was our first sailing with Norwegian Cruise Line, but certainly won't be the last!
The Haven
Located at the top of the ship, The Haven features the most luxurious, well-appointed accommodations on board. Enjoy 24-hour butler service, concierge service and private sundeck.
Suite
A true experience of luxury and privacy. Enjoy spacious suites accented by only the finest touches throughout. And enough room to make a lifetime of amazing memories.
Club Balcony Suite
Our spacious Club Balcony Suites feature a sitting room, giving you extra room to spread out. Sliding-glass doors open to your balcony, and amazing views. Includes luxury bath and shower.
Balcony
See the world like never before. Floor-to-ceiling glass doors open to your very own private balcony. Stylish and sophisticated appointments enhance these modern rooms.
Oceanview
Experience stylish decor in a comfortable oceanview stateroom. All come with nice, smart touches enhanced by a large picture window with clear views of the sea.
Inside
Cruise in cozy comfort and smart style. Modern inside staterooms are accented with appointments like a TV, sitting area and more.
COMPLIMENTARY DINING
Every cruise fare includes beautifully crafted menus in our two main dining rooms, a help-yourself buffet and a variety of casual cafés, grills and on-the-go choices. From fresh-baked breads, desserts and pastries to our chefs' original dishes made with the freshest ingredients, your dining can be as fine or fun as you want.
SPECIALITY DINING
Dining aboard Norwegian is about having choices. Enjoy delicious comfort foods as well as more exotic choices from our many complimentary dining options. Or widen your palette further and choose from our speciality restaurants for a cover charge or á la carte. Whether it's a cheeseburger you have a desire for, or Coq au Vin, your dinner is ready when you are. And if you book a Speciality Dining Package, you can savour an array of our speciality restaurants for one special price.
Listen and learn in a lecture held by a guest speaker, Norwegian Cruise Line ships have much to offer to enhance your learning and senses.
You won’t believe your eyes or even your ears. Norgwegian Cruise Lines have brought Broadway to sea with blockbuster shows, music, dancing, cabaret, comedy and more. You can party all night, grab some great casino action and find your favourites among up to 22 bars and lounges, from electrifying nightspots to cosmopolitan bars and easy-going pubs. Every night is a night on the town.
Feel free to follow your spirit, whether that takes you to a superb fitness centre, a sun lounger by the pool or to the serenity of a luxurious spa. Get the adrenaline soaring by conquering the climbing wall or ropes course high above the ocean. Flex your muscles on the sports court or treat yourself to something special in the boutiques. Catch a fun, informal lecture. Take the plunge in the Aqua Park.
Families play better together on Norwegian. From dodgeball to cupcake decorating, there are lots of activities all over the ships. Plus, with complimentary youth programmes, kids can learn to juggle at Circus School in Splash Academy and teens have the coolest themed parties in Entourage. Add exclusive NickelodeonTM entertainment at sea for kids of all ages – even the grown up ones – and your family holiday gets awesome. While the kids are having fun, so can you, indulging in a spa treatment, enjoying a leisurely meal or just switching off. And when it comes to bedtime, family-friendly accommodation gives everyone the elbow room they need. Night, night.
